OUR TEAM
Our exceptional staff has the skill and know-how to recommend the personal or business insurance that may be best for you. We will customize a plan specific to fit your needs and your budget.
Pam Blount
Managing Partner
Direct Phone: 706-529-6700 Ext. 105
Fax: 706-529-6705
Email:
Pam's first brush with insurance was in 1983 as a file clerk. In 1987 she obtained her license and began selling non-standard auto. She did this for over 10 years before branching out into commercial lines. In 2005 she purchased Innovative Risk Services and continues to grow the agency.
A native of Dalton, Georgia, Pam currently lives in Chatsworth, GA. She is married to Andy and together they have 5 children and 5 grandchildren. She is colon cancer survivor and dedicates her time to raising money benefiting cancer patients, including organizing a large-scale motorcycle rally.
Fun Facts:
Favorite Food is BBQ
Favorite Hobby: Animals – Foster Mom to hundreds!
Favorite Football Team: ROLL TIDE!!!
Little Known Fact: Enjoys telling scary stories to the kids.
Jason Jones
Sales Agent
Direct Phone: 706-529-6700 Ext. 106
Fax: 706-529-6705
Email:
Bio
​
​
​
​
​
​
​
​
​
​
​
​
​
​
Miranda Rivera
Personal Lines Customer Service
Direct Phone: 706-529-6700 Ext. 110
Fax: 706-529-6705
Email:
Bio
​
​
​
​
​
​
Brian Rittenberry
Partner
Direct Phone: 706-529-6700 Ext. 102
Fax: 706-529-6705
Email:
Brian attended school for AutoCAD and worked in the housing industry in Sales and Design. He was CFO of an Atlanta-based company for 8 years before making the shift to insurance in October, 2012. He began as a property and casualty sales professional and joined Innovative Risk Services in April, 2012, where he specializes in multiple lines.
Brian is married to Megan and they have a son, Elijah. They reside in Jasper, GA where Brian has served as a past Board Member & Booster Club President for Jasper Youth Sports Association for three years.
Fun Facts:
Favorite Food: Banana Pudding
Favorite Hobby: Amusement Parks & Front Porch Sittin’
Favorite Sports Team: GO DAWGS! WOOF!
Little Known Fact: Featured Top 100 Contestant on Season 12 of American Idol.
Pamela Shannon
Customer Service
Direct Phone: 706-529-6700 Ext. 107
Fax: 706-529-6705
Email: pshannon@irsinsagency.com
Known by the other staff as “Little Pam,” Pam Shannon is a Customer Service Representative at Innovative. She has been in the insurance industry for over 40 years, including 20 years as an underwriter for Travelers Insurance. In 1992 Pam moved to Dalton and decided to stay in insurance through the agency side of the industry.
Pam resides in Chatsworth, GA with her husband, Dave. They have 2 children and 7 grandchildren.
Fun Facts:
Favorite Food: Crab legs & lobster
Favorite Hobby: Spending Time with the Grandchildren
Favorite Sports Team: GA Tech – STING ‘EM!
Little Known Fact: Avid Motorcycle Enthusiast
Susi Arana
Commercial Lines Customer Service
Direct Phone: 706-529-6700 Ext. 101
Fax: 706-529-6705
Email:
Bio
​
​
​
​
​
​