
OUR TEAM
Our exceptional staff has the skill and know-how to recommend the personal or business insurance that may be best for you. We will customize a plan specific to fit your needs and your budget.

Pam Blount
Managing Partner
Direct Phone: 706-529-6700 Ext. 105
Fax: 706-529-6705
Email: pam@irsinsagency.com
Pam's first brush with insurance was in 1983 as a file clerk. In 1987 she obtained her license and began selling non-standard auto. She did this for over 10 years before branching out into commercial lines. In 2005 she purchased Innovative Risk Services and continues to grow the agency.
A native of Dalton, Georgia, Pam currently lives in Chatsworth, GA. She is married to Andy and together they have 5 children and 5 grandchildren. She is colon cancer survivor and dedicates her time to raising money benefiting cancer patients, including organizing a large-scale motorcycle rally.
Fun Facts:
Favorite Food is BBQ
Favorite Hobby: Animals – Foster Mom to hundreds!
Favorite Football Team: ROLL TIDE!!!
Little Known Fact: Enjoys telling scary stories to the kids.

Pamela Shannon
Customer Service
Direct Phone: 706-529-6700 Ext. 107
Fax: 706-529-6705
Email: pshannon@irsinsagency.com
Known by the other staff as “Little Pam,” Pam Shannon is a Customer Service Representative at Innovative. She has been in the insurance industry for over 40 years, including 20 years as an underwriter for Travelers Insurance. In 1992 Pam moved to Dalton and decided to stay in insurance through the agency side of the industry.
Pam resides in Chatsworth, GA with her husband, Dave. They have 2 children and 7 grandchildren.
Fun Facts:
Favorite Food: Crab legs & lobster
Favorite Hobby: Spending Time with the Grandchildren
Favorite Sports Team: GA Tech – STING ‘EM!
Little Known Fact: Avid Motorcycle Enthusiast

Isabella Hernandez
Commercial Lines Customer Service
Direct Phone: 706-529-6700 Ext. 109
Fax: 706-529-6705
Email: bella@irsinsagency.com
Bio
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Jason Jones
Sales Agent
Direct Phone: 706-529-6700 Ext. 106
Fax: 706-529-6705
Email: jason@irsinsagency.com
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Susi Arana
Commercial Lines Customer Service
Direct Phone: 706-529-6700 Ext. 101
Fax: 706-529-6705
Email: susi@irsinsagency.com
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